Customer information
Legal and policies
Review the current terms, privacy notices and service policies for Xentra Digital Sdn. Bhd. Each document shows its effective version and content fingerprint.
Xentra Domain Registration Agreement and Data Notice
Domain registration and registrar-related services arranged by Xentra Digital.
Version 2026-09-15.2 · Effective 2026-09-15
Terms of Use
All Xentra Digital public websites, accounts and services.
Version 2026-09-16.1 · Effective 2026-09-16
Privacy Policy
Personal information processed through Xentra Digital accounts, websites and services.
Version 2026-09-16.1 · Effective 2026-09-16
Domain Renewal, Expiry, Redemption and Transfer Policy
Domain registration, renewal and transfer services arranged through Xentra Digital.
Version 2026-09-16.1 · Effective 2026-09-16
Hosting Terms
Published Xentra Lite, Basic, Plus and Business hosting plans.
Version 2026-09-16.1 · Effective 2026-09-16
Acceptable Use Policy
Use of Xentra accounts, hosting, domain-related and supporting services.
Version 2026-09-16.1 · Effective 2026-09-16
Refund and Cancellation Policy
Paid Xentra products and services, subject to the applicable order and service terms.
Version 2026-09-16.1 · Effective 2026-09-16
Cookie Policy
Cookies and similar technologies used by the Xentra Digital public and authenticated web applications.
Version 2026-09-16.1 · Effective 2026-09-16
Questions, complaints or abuse
Use the public Contact page for general enquiries or the dedicated Report Abuse page for security and abuse reports.